MFA Error + Home Dashboard View

Incident Report for Floify

Resolved

This issue has been resolved. All Home Dashboards have been reverted to user-entered preferences with the fix going live into production.

Posted Jan 23, 2025 - 12:54 MST

Identified

We have identified an issue with MFA logins for some users. The issue is caused by having a home dashboard view different from the users home team.

As a short term solution, we will be changing all users home dashboard under the user profile to the home team assigned to the account. Once the issue has been resolved, we will automatically change this configuration back to how it is currently configured.

If you have any questions, difficulties, or need information on navigation in your account with this change, please reach out to us at support@floify.com

Posted Jan 10, 2025 - 11:17 MST

This incident affected: System.