We are continuing to monitor for any further issues.
Posted Oct 31, 2024 - 09:06 MDT
Update
With the fix implemented yesterday, this issue has been resolved. We will continue monitoring system performance.
Posted Oct 31, 2024 - 09:06 MDT
Monitoring
A fix has been implemented and the application has been brought back online. We are continuing to monitoring system performance to ensure the issue is fully resolved.
Posted Oct 30, 2024 - 10:31 MDT
Update
We are currently testing a fix to resolve this issue. We have additionally engaged AWS to resolve this issue as quickly as possible. Another update will be posted here on our status page shortly.
Posted Oct 30, 2024 - 09:57 MDT
Update
We have taken the app offline to work on and implement a resolution for the identified issues. We will update this page again when we have brought it back online.
Posted Oct 30, 2024 - 09:20 MDT
Identified
We've identified another issue and are working on a fix. Some users may notice degraded performance at this time.
Posted Oct 30, 2024 - 08:57 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 30, 2024 - 08:39 MDT
Identified
The issue has been identified and a fix is being implemented. We should be back online in 15 minutes.
Posted Oct 30, 2024 - 08:19 MDT
Update
We are taking the app offline for a short period of time to resolve the issue. We expect to be back online in 15 minutes.
Posted Oct 30, 2024 - 08:06 MDT
Investigating
We are currently experiencing intermittent performance issues following a recent database update. Our team is actively investigating and working to resolve this as quickly as possible. We appreciate your patience and will provide updates as we make progress. Thank you for your understanding.